How does fedex insurance work

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Does FedEx Ground include insurance?

FedEx, like most major carriers, includes $100 of declared value coverage in its contracts. Shippers can purchase additional coverage, based on the value of the item being shipped, for a per-package fee. Shippers should note, however, that declared value coverage is not the same thing as insurance.

Is Declared value the same as insurance FedEx?

It is important to call out that FedEx declared value is not insurance. The declared value of a package is FedEx’s maximum liability for loss or damage due to their mishandling of the shipment. FedEx does not provide any kind of insurance. … Insurance protects you against loss or damage that may not be covered by FedEx.

How long does a FedEx insurance claim take?

Loss Claims

FedEx claims agent will review and process your claim. FedEx will inform you of the claim resolution. Please note: Most claims will be resolved in 5 to 7 business days after we receive your request, but exceptions are possible if additional time for research is needed.

Is FedEx liable for lost packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

How much is insurance on a FedEx package?

One dollar per $100 is charged for declared values over $300. U.S. Express package service, U.S. Ground service, and International Ground services. The additional cost is $3 for shipments valued up to $300. After this amount, it’s $1 per $100 of declared value over $300.

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What is the difference between FedEx Express and Fedex ground?

FedEx Ground is a different operating company and employees only surface methods (trucks) to transport packages. While the Express service above is a “day definite” (meaning that the customer is promised which day the package will arrive based on the service they select), FedEx Ground does not promise a specific day.

What is the difference between declared value and insurance?

Declared value is the cost of a shipped item as stated by its shipper. Declared value is an option when calculating freight charges. … When you are shipping a package, you will get declared value coverage. Declared value coverage is not insurance, but it does raise the financial liability of the carrier.

Does FedEx supply free boxes?

FedEx provides free packaging for all your shipping needs. All you need is a FedEx account. The supplies will be sent to you free of charge. To ensure your consignments arrive on time and in good condition, it is vital you take time to pack and label them correctly.

How is declared value calculated?

COST = calculate declared value based on the price at which you purchased the item from your vendor. RETAIL = calculate declared value based on the price at which the item was sold. For example, your cost to purchase an item might be $17.00 (COST), while the price at which you sell the item is $35.00 (RETAIL).

How do I get my money back from FedEx?

You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800. 399.5999 (option 4). Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable.

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How do I make an insurance claim with FedEx?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

What do I do if someone stole my package?

Here’s What to Do If a Package Is Stolen

  1. File a police report.
  2. Contact the sender.
  3. Report it to Amazon.
  4. Report it to FedEx.
  5. Report it to UPS.
  6. Report it to USPS.
  7. Prevent future package thefts.

What happens if FedEx doesn’t deliver my package?

If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. … You will then be able to choose the most convenient delivery option available for your package.

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